Legal notice

SHIPPING POLICY

Last Updated: May 2026

This Shipping Policy governs the shipping and delivery practices of Nessentials (“Company,” “we,” “our,” or “us”) for all purchases made through our website. By placing an order with Nessentials, you acknowledge and agree to the terms outlined below.

1. SHIPPING COVERAGE

Nessentials currently ships products exclusively within India. We do not offer international shipping services at this time.

Orders placed with delivery addresses outside India may be declined or cancelled at our sole discretion.

2. ORDER PROCESSING

All orders are subject to product availability, payment verification, and acceptance by Nessentials.

Orders are generally processed within 1–2 business days, excluding weekends, public holidays, and unforeseen operational interruptions.

Nessentials reserves the right to refuse, delay, or cancel any order for reasons including but not limited to:

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

  • Product unavailability

  • Operational limitations

3. DELIVERY TIMEFRAME

Estimated delivery timelines are approximately 5–12 business days from the date of dispatch, depending on the delivery location and courier operations.

Delivery timelines are estimates only and shall not be considered guaranteed delivery commitments.

Nessentials shall not be held liable for delays caused by:

  • Natural disasters

  • Weather conditions

  • Public holidays

  • Transport disruptions

  • Government restrictions

  • Courier service interruptions

  • Events beyond reasonable control

4. SHIPPING CHARGES

Nessentials currently provides free standard shipping within India, unless otherwise stated during promotional campaigns or special conditions.

We reserve the right to modify shipping charges without prior notice.

5. ORDER TRACKING

Once an order has been dispatched, tracking information may be made available through our website or associated shipping platforms.

Customers are responsible for monitoring shipment updates using the provided tracking details.

6. CUSTOMER RESPONSIBILITY

Customers are solely responsible for ensuring that all shipping information provided during checkout is accurate, complete, and deliverable.

Nessentials shall not be responsible for failed deliveries resulting from:

  • Incorrect address details

  • Incomplete contact information

  • Customer unavailability

  • Refusal to accept delivery

If a shipment is returned due to incorrect customer information, Nessentials may, at its sole discretion, arrange reshipment subject to additional charges.

7. CASH ON DELIVERY (COD)

Cash on Delivery services may be offered on eligible orders and serviceable pin codes only.

Nessentials reserves the absolute right to:

  • Restrict COD availability

  • Refuse COD orders

  • Request prepaid payment methods
    without prior notice.

8. SHIPPING RESTRICTIONS

Deliveries may not be available to certain remote or restricted locations due to logistical limitations.

Nessentials reserves the right to decline shipment to any location deemed non-serviceable by our courier partners.

9. RISK OF LOSS

Risk of loss and title for products purchased from Nessentials pass to the customer upon successful handover of the shipment to the designated courier or logistics provider.

10. DELAYED OR LOST SHIPMENTS

While we strive to ensure timely delivery, Nessentials does not guarantee uninterrupted or error-free shipping services.

In cases of significant shipment delays, customers may contact our support team for assistance. Claims regarding lost shipments shall be reviewed on a case-by-case basis.

Nessentials shall not be liable for indirect, incidental, or consequential damages arising from shipping delays or delivery failures.

11. ORDER CANCELLATION

Orders cannot be cancelled once dispatched from our facility.

Customers are advised to review all order details carefully before completing their purchase.

12. MODIFICATIONS TO THIS POLICY

Nessentials reserves the right to amend, update, or modify this Shipping Policy at any time without prior notice.

Continued use of our website following policy updates constitutes acceptance of the revised terms.

13. CONTACT INFORMATION

For shipping-related inquiries, customers may contact:

Nessentials
Email: nessentialsmart@gmail.com